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NDIS Eligibility Criteria: Do You Qualify?

Writer: Lina Kakar
Lina Kakar
Sep 9
3 min read

NDIS Eligibility Criteria: Do You Qualify?

Working out whether you or a family member may be eligible for the NDIS can feel confusing. The rules use terms that are not always easy to understand, especially when you are already managing the effects of disability. This guide explains the main NDIS eligibility criteria in plain language. Eligibility decisions are made by the NDIA case by case, so use this information as a general guide and confirm your situation directly with the NDIS or a qualified planner.

The Basic Eligibility Requirements

Generally, people applying for the NDIS need to meet several requirements. In most cases, you must be under 65 years of age when you apply. You will also usually need to live in Australia and be an Australian citizen, a permanent resident, or a Protected Special Category Visa holder.

You generally need to have a permanent and significant disability. This means an impairment that is likely to be lifelong and substantially affects your ability to manage everyday activities. The NDIA assesses each application individually, and specific rules can have exceptions.

What Counts as a Permanent and Significant Disability?

In plain language, the impairment usually needs to be likely to remain for life and have a substantial effect on daily function. This may affect areas such as communicating, moving around, learning, managing personal care, making decisions, or participating in work and community life.

Examples may include physical, intellectual, cognitive, neurological, sensory, or psychosocial impairments. These examples are general and are not an exhaustive or definitive list. A diagnosis by itself does not necessarily mean that an application will be approved. The impact on everyday life and the support needed are important parts of the assessment.

The Early Intervention Pathway

Some people may qualify through the NDIS early intervention requirements without meeting the full disability requirements. This pathway is intended for situations where early supports may reduce the future impact of an impairment or improve a person’s functional capacity. It can be particularly relevant for children, although it may apply in other circumstances too.

How to Apply

The application process generally begins with an Access Request. You may need to provide information about your identity, residence, disability or impairment, and how it affects your everyday life. Supporting evidence from health professionals or other relevant providers may be requested.

Because application requirements and circumstances vary, it is best to check the current process with the NDIS. A local area coordinator, support coordinator, advocate, or qualified planner may also help you understand what information is relevant. The NDIA considers each application on its own facts.

How Norella Can Help

Once you are NDIS-approved, Norella Disability Support Services can help you understand and work towards your goals with practical, person-centred support. We focus on empowering abilities and enriching lives, while working respectfully with you, your family, and your support network.

Our team can discuss your goals and help you explore suitable supports. Contact us to learn more about how we may be able to assist with your NDIS plan.

Frequently Asked Questions

What if my application is rejected?

If your application is not accepted, you may be able to ask for the decision to be reviewed. The review options and timeframes depend on your circumstances. Contact the NDIS, an advocate, or a qualified planner for current guidance about your options.

Can I reapply if my circumstances change?

A change in your circumstances may be relevant, but whether and how you should apply again depends on your situation. Speak directly with the NDIS or a qualified planner so you can understand the current pathway and provide relevant evidence.

Does having a diagnosis guarantee NDIS approval?

No. A diagnosis alone does not generally guarantee access. The NDIA considers factors such as the permanence of the impairment, its effect on everyday activities, residency and age requirements, and whether the relevant access pathway is met.

Need Help Understanding Your Options?

If you are unsure where to start, contact Norella Disability Support Services in Sydney. We can provide general guidance about the next steps and help you connect with the right information. Please remember to confirm your specific eligibility directly with the NDIS, because decisions are made case by case.

Call us or email info@norella.com.au to speak with our team.

 
 
 

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